Reference

Terms & Conditions for Indonesia Account Access

One account path covers Baccarat, Asgardian Rising, Mobile Legends and the wallet steps behind your cuan805 access.

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cuan805 Terms & Conditions for Indonesia Account Access
ACCOUNT HELP

Get Help With Terms Questions

A clear support path helps when a policy clause affects your account or a wallet record needs checking.

Policy question Use the account help form when you need a clause explained.
Wallet status For DANA, OVO, GoPay or QRIS questions, attach the payment reference and method name…
Account access If phone verification or a device session blocks access, tell us which device path…
DATA PRACTICES

How We Handle Your Account Records

Our policy work covers the records needed to operate your account and respond to Terms & Conditions requests.

Account details

We use the details you enter to create and maintain your account, apply the stated access rules and connect support requests to the right record. Check your phone number before continuing, because mismatched details can delay verification.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be kept with the related account record. This lets us compare the submitted method, amount reference and account owner when a transaction needs checking.

Cookies

Cookies can keep a session connected to the account path and help us remember basic browser settings. You can manage cookies through your browser controls, although changing them may affect login continuity or the way policy pages display.

Account security

Keep your password private and sign out on a shared device. We may ask for phone verification before changing account details or discussing a payment record, and we will not ask you to disclose your password through support.

Record retention

We retain account, payment and support records for the period needed to apply these Terms & Conditions, resolve disputes and meet applicable legal duties. When a record is no longer needed for those purposes, our handling follows the stated retention process.

Change requests

To request a correction or ask how a record is used, contact us through the account help area with your registered phone number and the specific request. We may complete a phone check before changing personal account details.

Terms & Conditions Questions Answered

The questions below focus on the clauses Indonesian account holders usually need before opening access or sending a wallet request. Each answer points back to the account path, payment record or support route described in these Terms & Conditions. If your case is different, send the account help request with the relevant reference so we can assess the specific record.

They cover account creation, phone verification, login protection, payment references, wallet-related checks, cookies, record retention, support requests and account closure. They also explain that access to features depends on local law and may vary where local law permits.

Yes, we may require phone verification before granting account access or changing key details. The check helps connect your phone number with the submitted account record. If the details do not match, use account help rather than creating another account.

The Terms & Conditions require payment details and references to match your account record. For DANA or QRIS, keep the method name and transaction reference available. We may pause a request while checking the reference, account owner and destination.

The policy can be read and applied through a mobile browser or desktop browser. Your device session must remain secure, and we may request phone verification when access changes or a new device creates a security check under the Terms & Conditions.

Yes. Send a correction request through the account help area with your registered phone number and the specific record you want changed. We may verify ownership first, then assess the request under the data and account clauses in these Terms & Conditions.

We keep those records for the period needed to apply the Terms & Conditions, resolve a payment question, handle a dispute or meet applicable legal duties. The retention period can differ by record type and local legal requirement.

Use the account help area and name the affected feature, account step or payment reference. Access depends on local law, so we will explain which clause applies and whether a phone check, record match or other account step is needed.

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